Privacy Policy

1. Information We Collect

Account Information

When you register, we collect:

• First and last name
• Email address
• Username
• Date of birth
• Password (stored as a secure hash — we never store plain text passwords)

Payment Information

Pro subscription payments are processed through PayPal. We do not store your credit card or bank account details. PayPal handles all payment processing. We only store:

• PayPal subscription ID
• Transaction amounts and dates
• Subscription status

Usage Data

We may collect basic usage data including pages visited, features used, and login timestamps for security and service improvement purposes.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process subscription payments
• Send account-related emails (verification, password reset, subscription updates)
• Respond to contact form messages and support requests
• Enforce our Terms of Service
• Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these cases:

• Payment processing: PayPal receives necessary information to process payments
• Legal requirements: When required by law or to protect our rights
• Service providers: Email delivery (Gmail SMTP) for transactional emails

4. Data Security

We implement security measures to protect your data:

• Passwords are hashed with bcrypt
• All connections are encrypted via SSL/TLS (HTTPS)
• Session tokens are signed and secure
• Rate limiting protects against brute force attacks
• Email verification prevents unauthorized account creation

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Sessions

We use session cookies to maintain your login state. These cookies are essential for the Service to function and cannot be opted out of while using the platform. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

You have the right to:

• Access your personal data through your profile page
• Update your personal information at any time
• Delete your account by contacting us
• Cancel your subscription at any time
• Request a copy of your data by contacting us

7. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Transaction records may be retained for up to 7 years for accounting and legal compliance.

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a user is under 18, we will delete their account.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email.

10. Contact

For privacy-related questions or requests, contact us at rtp@realtradingplatform.com or through our contact page.